Privacy Policy

Last updated: 05 May 2026

This Privacy Policy explains how Edwin Barker Guitars collects, uses and protects your personal information when you visit this website, contact us, book a workshop, or use our services.

For the purposes of this policy, “we”, “us” and “our” refer to Edwin Barker Guitars / Z. Edwin Barker.

Contact details

Business name: Edwin Barker Guitars
Contact email: info@edwinbarkerguitars.co.uk
Location: Bath, United Kingdom
Website: https://edwinbarkerguitars.co.uk/

If you have any questions about this Privacy Policy or how your information is used, please contact us by email.

What personal information we collect

We may collect the following information:

your name
your email address
your phone number, if you choose to provide it
information you send through the contact form
workshop booking details
payment-related information, where relevant
details about your guitar or enquiry, if you provide them
website usage data through cookies or analytics tools, where enabled

We only collect information that is necessary for responding to enquiries, managing bookings, providing services, improving the website, and communicating with you.

How we collect your information

We may collect personal information when you:

use the contact form
email us directly
book a workshop or private session
make a payment
leave a review
interact with our website or social media links

How we use your information

We may use your information to:

respond to your enquiry
arrange workshop bookings
send booking confirmations and workshop details
manage payments
provide guitar maintenance, repair or teaching services
respond to follow-up questions
improve the website and services
keep basic business records
comply with legal or accounting requirements

We will not sell your personal information.

Lawful basis for using your information

We use your personal information where it is necessary to:

respond to your request or enquiry
provide a service you have asked for
manage a booking or payment
keep appropriate business records
comply with legal obligations
improve our services, where we have a legitimate interest to do so

Where we rely on consent, for example for certain cookies or marketing communications, you can withdraw your consent at any time.

Who we share your information with

We may share limited personal information with trusted third-party services where necessary, such as:

payment providers
website hosting providers
email providers
booking or contact form tools
analytics providers, if used
accounting or legal advisers, if required

We only share information where necessary and appropriate.

How long we keep your information

We keep personal information only for as long as necessary.

Typical retention periods may include:

enquiry emails: up to 12 months
booking records: up to 6 years for accounting and tax purposes
contact form submissions: up to 12 months
payment records: in line with legal and accounting requirements

If you would like your information deleted, please contact us.

Your rights

Under UK data protection law, you may have the right to:

ask for a copy of the personal information we hold about you
ask us to correct inaccurate information
ask us to delete your information
object to certain types of processing
ask us to restrict how we use your information
withdraw consent, where consent is the basis for processing

To exercise these rights, please contact:

info@edwinbarkerguitars.co.uk

You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal information is handled.

How we protect your information

We take reasonable steps to keep your information safe and secure. This includes using reputable website, email, payment and hosting services.

However, no online system is completely secure, so please avoid sending highly sensitive information through the contact form or email.

Links to other websites

This website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those websites. Please check their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.